Privacy Policy

Milky Way Casino is committed to protecting the privacy of its players and users. This Privacy Policy outlines how it collects, uses, and protects personal information in accordance with applicable data protection laws and regulatory standards in Australia, including the guidelines set forth by the Anjouan Gaming Board. By using the platform, individuals consent to the practices described in this policy.

License Information

Milky Way Casino operates under the license issued by the Anjouan Gaming Board. This licensing authority ensures that the casino adheres to strict regulatory requirements, including those related to data protection and responsible gambling.

Data Collection

Milky Way Casino collects various types of personal information from users, including but not limited to:

• Registration data: This includes name, date of birth, address, email address, and phone number provided during account creation.
• Payment details: Information necessary for processing transactions, such as credit card numbers, bank account information, and e-wallet details.
• Technical logs: Data collected automatically when users access the platform, including IP addresses, browser types, device types, and cookies.

Cookies are small text files stored on the user’s device that help enhance the user experience. The casino uses essential cookies for functionality and analytical cookies for performance tracking.

Purpose of Data Usage

The information collected by Milky Way Casino is used for several purposes, including:

• Account management: To create and maintain user accounts, ensuring a secure and personalized experience.
• Marketing communication: To send users promotional material related to gaming offers, bonuses, and updates, where consent has been provided.
• Anti-fraud checks: To prevent fraudulent activities and ensure the integrity of the gaming environment.
• AML compliance: To comply with anti-money laundering regulations and prevent illicit activities.
• KYC procedures: To verify the identity of users and ensure compliance with legal obligations.

Data Sharing

Milky Way Casino may share users’ personal information with third parties under specific circumstances, including:

• Payment providers: To facilitate transactions and process deposits and withdrawals.
• Verification partners: To perform identity verification and ensure compliance with KYC regulations.
• Regulatory authorities: To comply with legal obligations and provide information as required by law.

Data sharing is conducted in a manner that ensures the privacy and security of users’ information.

User Rights

Users have certain rights regarding their personal data, including:

• Right to access: Users can request access to their personal information held by Milky Way Casino.
• Right to deletion: Users may request the deletion of their personal data, subject to legal obligations or legitimate interests that require retention.
• Right to restrict processing: Users can request that the processing of their personal data be restricted under certain conditions.

Requests related to user rights should be submitted to the support team for review and processing.

Cookie Policy

Milky Way Casino uses cookies to enhance user experience and improve platform functionality. The types of cookies used include:

• Essential cookies: These cookies are necessary for the operation of the platform, enabling basic functions such as user login and security.
• Analytical cookies: These cookies help track user behavior and engagement on the platform, allowing the casino to make informed decisions about improvements and updates.

Users can manage cookie preferences through their browser settings. However, disabling cookies may affect the overall functionality of the platform.

Data Security

Milky Way Casino takes data security seriously and implements various measures to protect personal information, including encryption, firewalls, and secure servers. Regular audits and reviews are conducted to ensure compliance with data protection standards.

Changes to the Privacy Policy

Milky Way Casino reserves the right to update or modify this Privacy Policy as necessary. Users will be notified of significant changes, and continued use of the platform after such updates will constitute acceptance of the revised policy. Users are encouraged to review the policy periodically to stay informed about how their information is protected.

Contact Information

For any inquiries related to this Privacy Policy or data protection practices, users can reach out to the support team through the designated communication channels available on the platform.

Milky Way Casino is dedicated to maintaining user trust and ensuring that personal data is handled responsibly and ethically.